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23 week Diploma
Program
Certification Path: A+, MCP
The Willis College industry-leading Technical Support Specialist Diploma Program is designed for the individual to learn the skills needed to secure an entry-level position supporting computers. The Program provides training on Computer Hardware, Operating Systems and Networking Topologies. Students achieve certifications in CompTIA A+ and Microsoft (MCP). Ottawa has a constant demand for technical support positions, start earning up to $15.00 an hour after just 4 months of training.
Careers opportunities include: Desktop Support Representative, Help Desk & Technical Support Specialist, LAN Technician, PC Software Specialist, PC Hardware Technician, and Call Centre Specialist.
Program Outline:
Computer Fundamentals & DOS
Computer Concepts, Intro to XP and DOS Commands
CompTIA A+ Certified Technician
220-601: CompTIA A+ Essentials
220-602: CompTIA A+ IT Designation
Installing and Configuring Windows 7 Client
70-680: TS: Windows 7, Configuring
Network Fundamentals
This course prepares you with a solid foundation in Networking. Students will be introduced networking topics such as: networking components, troubleshooting basic networking hardware, protocols and services.
Microsoft Certified Professional * (MCP)
70-270: Installing, Configuring and Administering Microsoft Windows XP Professional
Career Management
Program Highlights include:
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